What is it that keeps a company in business for the long haul?
Success!
What is it that makes a company successful?
Satisfied customers!
And what is it that makes a company’s customers satisfied?
Excellence!
Excellence means being:
- Cost-effective
- Flexible
- Reliable
- Competent
- Creative and innovative
- Adaptive with well-trained employees
All these added together equal: Quality!
So quality is not self-serving – it is self-preserving.
Our customers, employees and the community also expect us to be responsible in our dealings with our employees, our environment and our resources.
As a result, we oblige ourselves to comply with all legal Health, Safety and Environment (HSE) requirements that apply to us. We determine and absorb the environmental aspects of our operational activities, and work continuously on improving our environmental performance.
To meet the requirements asked of us and to be an outstanding partner for our customers and stay around for the long haul, we now present our management system in the following manual, which herewith applies as in effect, and which is binding for all employees in every area of our company.
Villingen (Germany), January 2009
Executive Management
Siegfried Güntert Georg Güntert
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